Front Office Dental Receptionist

Job Description

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations at the front desk of our dental or medical office, managing patient interactions, and supporting office management tasks.

Duties

• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule and confirm appointments using Open Dental.
• Manage patient records and ensure accurate data entry in the system.
• Handle phone calls, emails, and inquiries professionally, providing information about services offered.
• Verify patient insurance eligibility.
• Maintain cleanliness and organization of the front desk area.
• Assist with medical billing tasks as needed, ensuring compliance with medical terminology standards.
• Collaborate with dental staff to ensure efficient patient flow and address any concerns promptly.

Requirements

• Previous experience as a Front Desk Receptionist in a dental or medical office is preferred.
• Familiarity with Open Dental software is a plus; experience with other medical office management systems will be considered.
• Knowledge of dental terminology and billing processes is advantageous.
• Strong communication skills, both verbal and written, with a customer-focused attitude.
• Ability to multitask effectively while maintaining attention to detail in a busy environment.
• Proficiency in handling sensitive information with confidentiality and professionalism.
• A positive demeanor and willingness to work as part of a team are essential for success in this role.

Join us in providing excellent care to our patients while contributing to the efficient operation of our office!

Job Type: Full-time

Pay: $15.00 - $99.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dental office: 1 year (Preferred)

Work Location: In person

Requirements

No Requirements Found

Skills