Service Advisor

Job Description

Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks! Total Package?? Up to £50K base salary 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Key Accountabilities Work at Transmitter sites, corporate locations, data centres, customer studios and 3rd party sites with equipment such as MF/FM/DAB Radio, TV, Network, SHF, Optical, Programme equipment, Broadcast equipment, Fibre systems, Satellite, RF equipment, Telemetry, Distribution Amplifiers, Servers & Routers and power systems Install various cable types and looms including Ethernet, coax, multicores, copper, fibre, and power, in various locations and containment (internal/external, cable tray, basket and ladder which can be underfloor, above head height and within risers) Install various technical equipment (including power connections to MDU’s and UPS), GPS Antenna (ground works) and Sync Connect program equipment, telemetry equipment, SHF equipment, MUX’s, including patching over various interconnections Configure network equipment including switches and router. Understanding of basic IP technology (IP addressing and routing tables) would be beneficial. Software patches and provision of E1 circuits also required. Commission and Test equipment such as transmission; testing programme feeds and content; including network, telemetry, fibre, optical, PDH & SDH, ethernet, ADSL, ISDN, PSTN, RF, to defined standards. Perform on site fault finding and problem solving Undertake site surveys to identify existing equipment, cable routes and redundant equipment Produce and undertake planned works on live equipment carrying customer services without causing avoidable outages Produce and work to rigorous RAMS, following Arqiva SHE guidelines Undertake audits of 3rd party and in-house installations and ensuring any errors are corrected Generate and provide clean data, with up to date As-builts, red line and rack layout back to the design team Be accountable for quality of installations, with a strong focus on Arqiva standards and ensure this is enforced company wide Engage with customers and suppliers to maintain trusted partnerships Focus on continuous improvement for the wider business needs

Requirements

AC/DC accredited (Arqiva Standard) desirable Fibre Handling & Safety desirable Required Expertise: Quality Standards and SHE: adherence to standards and specifications for high quality and safe working practices in area of expertise Structured cabling and infrastructure to a high standard Familiar with processes, standards and engineering practices related to technical builds and infrastructure Required Technical / Professional Skillset(s): A good understanding of RF Awareness Good interpersonal and communications skills, with the ability to lead and motivate a project team, and to develop good working relationships / practices with internal and external customers and suppliers.

Skills