Senior Credit Controller

Job Description

Requirements

4+ years previous credit control experience within the property management sectorExperience in collection, arrears and aged debt reportingStrong experience in maintaining positive relationships with tenants, property managers and internal stakeholdersGenerate and issue accurate arrears statements to tenants.Work closely with the rest of the accounts receivable team to ensure proper documentation and recording of financial transactions.Generate regular reports on the status of outstanding invoices and collections.Attend regular meetings with internal stakeholders to ensure transparency and agree strategies.Conduct regular follow-ups on overdue payments and implement strategies to recover outstanding debts.Negotiate and agree on payment plans with tenants when necessary.Build and maintain strong relationships with internal stakeholders and tenants to ensure open communication regarding outstanding payments.Provide guidance and training to credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals.Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses.Analyse credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections. Prepare regular reports and presentations for senior management, highlighting key metrics and actionable insights.Strong excel - VLU's and pivot tables

Skills