Sales Advisor

Job Description

Full Time Customer Support Advisor Role: Full Time Customer Sales Consultant (12 month contract) - Inbound Calls / Live Chat Location: Bagshot Salary: £24,380 per annum, plus bonus and benefits Hours of work: 37.5 hours per week including weekdays and weekends How you can make a difference At Big Yellow, our employees are the heart of our business. When customers contact our Customer Sales Support Centre, their experience starts with YOU! It’s crucial that you’ll have the passion and enthusiasm to be warm and welcoming over the phone, supporting our customers through the buying process. This is not a typical call centre job! We are a small close-knit team based in our head office, and while we have grown rapidly over the last 20 years we still have a family feel. We have great people who deliver exceptional customer experience. We achieve this because we encourage a culture of partnership within the business and reward our employees for their contribution. With full training provided right from the start, once you step through our door you will be fully supported in your career. Details of the role: As a Customer Sales Consultant, you are an expert blend of sales and service. Your time will be spent talking to customers, getting to understand their situation, selling the benefits of using the product and gaining their commitment. Below are some of the key areas you will be required to fulfil: •Working to Sales Targets •Consistently achieving Sales KPI’s •Confident in Closing Sales Opportunities Find more out about life at Big Yellow

Requirements

•Previous sales experience working to KPI’s. •Self-motivation. •An excellent standard of communication, with the ability to build relationships. •Enthusiasm to drive our business forward and achieve personal goals. •The ability to fully understand and empathise with our customers situations and provide them with solutions to support them. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.

Skills